Life-saving GPS tracker Personal Alarm for Alzheimer’s disease
Case study
Keith and Jean are a retired couple from Norwich. Last year Jean was diagnosed with Alzheimer’s disease. Over the last few months, Jean has wandered off alone on several occasions, getting confused and distressed.
Keith purchased Jean a Lifeline365 Personal Alarm with 24-hour Monitoring with built-in Global Positioning System (GPS).
In the first week of Jean wearing her LifeLine365 Alarm, Jean had wandered off out of the house while Keith was upstairs. When he realised Jean was nowhere to be found, Keith called the 24-hour monitoring centre. Within moments the trained agents successfully pinpointed Jean’s location with the GPS tracking.
With its built-in speaker and microphone, the monitoring team spoke to jean through her Pendant. Although Jean was disoriented and muddled, they asked her to stop walking any further, stay in one place, and wait for her husband. Keeping Jean talking until Keith arrived, whilst updating Keith with her current location.
The couple live on the fringes of a small village in Norwich, with lots of countryside surrounding them. Jean had walked down a public footpath which led to open fields. With the help of the Monitoring Team, Keith tracked Jean down and walked her back home, all within 20 minutes.
Having an SOS Personal Alarm gives Keith confidence and reassurance, knowing he can track Jean’s Pendant.
“The GPS Smart Tracker Pendant is an excellent item, unobtrusive and very worthwhile, giving the wearer and recipients of any call for help peace of mind -Ideal for anyone with Alzheimer’s Disease, it is thoroughly recommended.”
Each year after we hit 55 years old, you lose 1% muscle mass, making it harder to maintain our body temperature. Wondering outside in the cold while dressed inappropriately can be life-threatening and could lead to exposure. The cold will lower your body temperature, which can result in hypothermia or spike other health problems such as a heart attack or stroke.
Keep your elderly and vulnerable family or friends protected with an SOS Personal Alarm. Supporting people with Alzheimer’s provides freedom to people living with the disease and their loved ones.
For further information get support from Alzheimer’s Society
We want to say a big thank you to Keith for his testimonial. We have customers across the whole of the UK, and it is a pleasure to see our services used in the beautiful county of Norwich. We’re glad the suresafe personal alarm with telesales services makes you feel more secure. We look forward to serving you and others in your community.
Where to Next?
Tags
More information
Easy to set up and ready to use straight out of the box.
Frequently Asked Questions
Not quite sure if this is the product for you? Full of questions? Perhaps, we can put your mind at rest with our answers below.
- GPS Smart Tracker SOS Personal Alarm
- Lanyard
- Wrist Strap
- Charging station
- USB cable
- Three pin plug
- Instruction manual
The SOS Personal is discreet and lightweight – weight 35 grams. It can be worn as a pendant or with a wrist strap.
The Lifeline Personal Alarm waterproof level is IPX5. It can be worn in the shower or the rain, suitable for use in high-risk areas such as the bathroom. It is not to be submerged directly into water by either taking a bath or swimming.
The Lifeline Personal Alarm uses mobile phone networks to ensure your always connected. The device is ready to use straight from the box. A landline or internet connection is not required.
The Lifeline Personal Alarm has a lithium battery which is rechargeable and cannot be overcharged. A full battery will operate up to 48-72 hours (2-3 days) depending on usage. Our recommendation is to charge the Lifeline Personal Alarm as part of your daily routine, eliminating the risk of the battery becoming flat.
The Lifeline Personal Alarm has a multi-network SIM card which attaches to the strongest available network, unlike a mobile phone that only operates off a single network provider. With the multi-network SIM, you have the added security knowing that if one network is down or an outage occurs, the multi-network SIM automatically connects to the next available network. The Lifeline Personal Alarm also features a microphone and speaker, enabling you to always speak and listen directly through the device, whilst at home, in the garden or when “out and about”.
24-hour Monitoring Service
24-hour Monitoring Service enables the Lifeline Personal Alarm to be used anywhere in the UK and EU countries, always providing you with reassurance when travelling or on holiday.
Family and Friends Monitoring
Family and Friends Monitoring provides cover anywhere in the UK (EU countries not included).
- Ensure the charging station is plugged into the mains electric.
- Insert the Lifeline Personal Alarm into the charging station, ensuring you hear it CLICK into place, vibrate and a red LED light appears on the front of the charging station.
- Charge the Lifeline Personal Alarm daily.
From a flat battery the charging time is approximately 4 to 5 hours. It’s recommended that charging is carried out overnight by your bedside, kept within easy reach should an emergency arise.
If the Lifeline Personal Alarm has not been worn daily and has remained in the charging station for 24 hours or more, it MUST be removed from the charging station and re-inserted ensuring you hear it CLICK, vibrate and the red LED light appears on the charging station, for the device to regain a full battery.
NB, when the Lifeline Personal Alarm is fully charged, the red LED light will disappear on the charging station and charging ceases. The SOS Pendant Alarm will now use the charge held in the device and the battery will slowly drain over time, even whilst sat in the charging station. The Lifeline Personal Alarm is unable to automatically re-start the process of charging when the battery is low or empty, when sat in the charging station. It requires the user to remove the device from the charging station and re-insert to start the charging process to obtain a full battery.
The blue and green lights will flash intermittently indicating the Lifeline Personal Alarm is connected to the mobile network and has battery life.
The blue light flashing every second indicates the battery is below 20% and needs charging by inserting into the charging station. While the device is charging, the blue light will remain solid (not flashing).
Yes, the Lifeline Personal Alarm meets the European standards and will not affect your pacemaker working.
The Lifeline Personal Alarm is designed to wear around the neck with the lanyard cord or by inserting into the wrist strap, whichever you feel most comfortable with.
To ensure your safety and security at all times, it’s recommended you wear the Lifeline Personal Alarm throughout the day. This protects you at home, when showering or “out and about”.
Wear the Personal Alarm from the moment you wake up until the time you retire to bed. By charging the Lifeline Personal Alarm next to your bedside, keeps it within easy reach should you need assistance during the night.
If you accidently trigger a false alert on your Lifeline Personal Alarm, a notification is automatically sent to either of the below services.
24-hour Monitoring Service
The 24-hour Monitoring Centre will contact you via the Lifeline Personal Alarm to check your wellbeing and requirement for assistance. Advise them it was a false alarm and continue to wear your Lifeline Personal Alarm.
Family and Friends Monitoring
All 3 chosen Emergency Contacts will receive an SMS text message alerting them to your need of assistance with a link of your current GPS location. Emergency Contact 1 will receive a telephone call from your SOS Pendant Alarm, allowing you to speak through the device directly with them. Should Emergency Contact 1 not answer it will automatically call Emergency Contact 2 and repeat to Emergency Contact 3.
Advise them it was a false alarm.
What Our Customers Have to Say About Our Service
Customer feedback is very important to us! Check out our independently verified reviews below.
Leave a Reply